Case Study: STL achieves scalable growth and reliable communications with Bicom Systems

STL - Customer Case Study

STL, a managed services provider, was held back by their previous communications platform, Thirdlane, which lacked the necessary functionality, stability, and support for their growth. Needing a reliable and scalable solution, they began searching for a new partner and chose the multi-tenant PBXware platform from Bicom Systems.

Implementing Bicom Systems' solution gave STL the flexibility and scalability they required, enabling them to grow to 155 extensions with plans to add 50-60 more. Features like gloCOM improved connectivity with its mobile app, allowing for a new after-hours service. The vendor's responsive support was also a key benefit. As a result, STL has achieved significant growth and can now fully leverage new tools to serve their customers.

STL

Justin Lightfoot

Datacenter Manager