Bicom Systems
48 Case Studies
A Bicom Systems Case Study
PSIS, a provider of IT and telecom solutions for small and medium businesses in the Netherlands, faced the challenge of growth and evolving customer demands. Their clients required a flexible, virtual office solution with the ability to work from anywhere, a niche that was largely untapped in their market. To address this, they turned to Bicom Systems for a multi-tenant PBX solution.
Bicom Systems implemented its PBXware Multi-Tenant PBX, which allowed PSIS to host a single physical PBX for an unlimited number of virtual tenants. Following a successful implementation, PSIS was able to offer a complete VoIP and virtual office solution, making them a single point of contact for clients. This enabled them to target more businesses with a higher service guarantee and successfully fill a niche in the regional market.