Bicom Systems
48 Case Studies
Case Study: NetRescue breaks free from 3CX and grows with Bicom Systems
A Bicom Systems Case Study
NetRescue - Customer Case Study
NetRescue, an IT company based in Atlanta, faced significant challenges as a long-term 3CX dealer, including high costs, a lack of white-label branding causing customer attrition, and an inability to compete with modern cloud-based telephony solutions. After over a decade of making concessions, founder Arif Hamirani sought a new partner to help his business grow and break free from these constraints.
The solution was implemented by Bicom Systems with their white-label PBXware platform, hosted on their SERVERware 3 cloud infrastructure. This provided NetRescue with a cost-effective, fully branded system that offered remote management and full device compatibility. As a result, NetRescue immediately began migrating its customers to the new platform and reported a very positive experience, with Bicom Systems' support being a key factor in their successful transition and future growth.
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NetRescue
Arif Hamirani
Founder