Case Study: IPFone achieves continuous growth with Bicom Systems

IPFone - Customer Case Study

IPFone, a business cloud communications provider, faced a challenge when acquiring another company: whether to migrate the acquired company's 3,500 satisfied customers to their existing platform, a process that would be expensive and potentially disruptive. The acquired company’s customers were already successfully using the Bicom Systems PBXware platform.

Bicom Systems provided a solution by having its platform rebranded by IPFone as the EasyPBX package. This decision to keep the customers on the stable Bicom Systems platform proved highly successful. The EasyPBX package now constitutes 20-25% of IPFone's monthly sales and has been instrumental in helping them secure new small to medium business customers with multi-site locations.

IPFone

Ross DeBernardis

Vice President Strategic Growth Alliances