Case Study: TecInfo Communications boosts sales and margins with Bicom Systems PBXware

How One Voice & Internet Provider is Selling More Product at a Better Price Margin with Bicom Systems PBXware

TecInfo Communications, a voice, data, and internet provider serving 14 states, faced significant challenges with its previous hosted Broadsoft solution, which was unreliable and insanely expensive. Seeking to take back control and improve their pricing margin, they turned to Bicom Systems for a better solution.

Bicom Systems provided TecInfo with its PBXware Multi-Tenant platform, a reliable and scalable telephony solution. This partnership resulted in TecInfo selling more phones than ever before, with their voice solution now having the biggest pricing margin of all their products. The success has allowed them to further expand their portfolio with Bicom Systems' Call Center edition.

TecInfo Communications

Ben Mize

Director of Operations