Case Study: TelSynergy expands into car dealership CRM integrations with Bicom Systems PBXware

How One Voice, Data, and SIP Trunk Vendor is Finding a Niche in Car Dealerships with PBXware and Custom CRM Integration

TelSynergy, a telecommunications solutions provider, sought a reliable PBX system to complement their existing SIP trunking services. After extensive research, they chose to partner with Bicom Systems and implemented their PBXware multi-tenant PBX solution to gain a competitive edge and have confidence in the product they put their name behind.

Bicom Systems provided a flexible PBXware platform that enabled a custom CRM integration with ActivX, a system widely used by car dealerships. This collaboration allowed TelSynergy to immediately win new customers and successfully enter the lucrative car dealership niche, opening the door for significant future growth in both the Canadian and US markets.

TelSynergy

Ronald Rondeau

Manager