Case Study: Voxia grows into new sectors with Bicom Systems

How One Comms Solutions Provider is Growing through Flexibility in Reaching New Sectors

Voxia, a communications solutions provider based in Israel, faced the challenge of expanding its growth by entering new market sectors outside its primary focus. Partnering with vendor Bicom Systems and utilizing their PBXware Multi-Tenant system, Voxia sought to implement flexible communications solutions for large retail clients and integrate with Pipedrive CRM to meet increasing customer demand.

Bicom Systems provided the PBXware solution, which enabled Voxia to successfully deploy systems for major clients, including a large retail chain and a parking system manufacturer. The implementation led to a significant expansion, with one project scaling from an initial 50 extensions to thousands. The reliable integration with Pipedrive CRM also became a frequent selling point, directly contributing to Voxia's impressive growth and their successful foray into the contact center industry.

Voxia

Ronen Levy

Voxia