Case Study: Double A Solutions grows sales and expands into new verticals with Bicom Systems gloCOM Communicator

Growing and Targeting New Verticals with gloCOM Communicator

Double A Solutions, a B2B SaaS provider from Ohio, faced the challenge of expanding its VoIP and unified communications offerings to reach more customers and new business verticals. To achieve this growth, they needed a reliable and high-quality softphone solution. They turned to vendor Bicom Systems after a positive recommendation, specifically for its gloCOM Communicator product.

Bicom Systems provided the gloCOM Communicator, which immediately proved to be a powerful solution. It was a critical tool for both Double A Solutions' own remote team and their customers, especially during the pandemic. Using the product internally empowered their sales process, and the reliable technology allowed them to successfully target new verticals like insurance, retail, and education. As a result, Double A Solutions changed its strategy to focus on larger multi-user businesses and significantly expanded its geographic presence, projecting to double its reach by adding several new states.

Double A Solutions

Jay Burkett

Process Technology Director