Case Study: Genetsis expands VoIP services with Bicom Systems PBXware and TELCOware

Genetsis - Customer Case Study

Genetsis, an internet service provider in Spain, sought to enter the VoIP market by finding a new Class 4 or 5 Softswitch and a billing system to expand its service offerings. Their challenge was to obtain efficient software to provide comprehensive services like Virtual PBX and IP Trunking, allowing them to stay ahead in the emerging Spanish market.

Bicom Systems provided the solution with its PBXware and TELCOware software, implemented on three servers to handle switching and billing. Following successful installation and training, Genetsis executed its first customer demo and is expecting long-term profit increases, achieving the precise solution they were seeking despite a challenging market.

Genetsis