Case Study: Redford Township District Library achieves 94% self-check use with bibliotheca selfCheck and integrated return bins

Redford Township District Library reaches 94% self-check use with bibliotheca

The Redford Township District Library sought to redesign its self-service options to increase patron convenience and improve staff efficiency. The library partnered with bibliotheca to implement a solution that would address these challenges.

bibliotheca provided selfCheck units with integrated return bins, which were placed in the library's entryway for immediate visibility and access. This solution empowered patrons with fast, reliable self-service and dramatically simplified the returns process. The results were exceptional, with self-check use reaching 94% of all circulation. This freed up staff time for more meaningful patron interactions and contributed to the library achieving its highest circulation month in a decade.

Redford Township District Library