Case Study: Park Ridge Public Library streamlines service and improves patron experience with Bibliotheca RFID technology

Park Ridge Public Library reaches 97% self-checkout use with bibliotheca RFID

The Park Ridge Public Library, a vibrant community hub near Chicago, faced the challenge of increasing operational efficiency and alleviating the repetitive, physically demanding task of manually checking in materials. This strain on staff limited their ability to develop more patron-focused services. To address this, the library partnered with bibliotheca to implement a suite of RFID technology solutions.

By deploying bibliotheca's RFID system, which included selfCheck stations, a flexAMH sorter, and security gates, the library streamlined its circulation process. The results were significant: self-checkout usage reached 97%, staff were freed from repetitive tasks to engage in more customer-focused interactions, and new community programs were launched. The solution from bibliotheca successfully reduced physical strain on staff and dramatically improved the patron experience with faster, more accurate service.

Park Ridge Public Library