Case Study: Hamburg Public Libraries achieves 233% longer opening hours with bibliotheca open+

Hamburg Public Libraries increase open hours by 233% with bibliotheca

The Hamburg Public Libraries (Bücherhallen Hamburg) needed to meet customer demand for longer and more flexible opening hours across its branch network. To address this challenge, the library system partnered with bibliotheca to implement its open+ solution.

Using bibliotheca's open+ access control and automation technology, Hamburg Public Libraries introduced unstaffed Open Library hours. The solution allowed customers to access services autonomously using their library cards. As a result, bibliotheca helped the library extend hours by up to 233% at some branches, significantly increasing visitor numbers and circulation while fulfilling a key customer wish.

Hamburg Public Libraries (Bücherhallen Hamburg)