Case Study: Forsyth County Public Library speeds returns and reduces errors with Bibliotheca flexAMH and bulkSeparator

Forsyth County Public Library nearly eliminates return errors with bibliotheca

The Forsyth County Public Library, one of the busiest in Georgia, faced the challenge of needing to get materials back on shelves quickly and accurately while freeing up staff for more meaningful patron interactions. To address this, they worked with bibliotheca to implement the flexAMH automated materials handling system with its bulkSeparator module.

bibliotheca's solution allowed patrons to drop off multiple items at once for automatic sorting, which nearly eliminated return errors and significantly sped up reshelving times. This efficiency gain freed staff from manual sorting tasks, giving them more time for patron engagement and valuable programs, ultimately creating a better overall library experience.

Forsyth County Public Library