Case Study: Bücherhallen Hamburg expands library access and hours with bibliotheca open+

Bücherhallen Hamburg expands library access by 233% with bibliotheca

Bücherhallen Hamburg, a major public library system, needed to meet customer demand for longer and more flexible opening hours across its many branches. To address this challenge, they partnered with bibliotheca to implement its open+ solution, an Open Library access system.

By deploying bibliotheca's open+ technology, the library enabled unstaffed access, allowing patrons to use their library cards to enter and use self-service facilities. This solution resulted in opening hours increasing by as much as 233% at some branches, a significant rise in visitor numbers, and increased circulation, all while maintaining high levels of customer satisfaction.

Bücherhallen Hamburg (Hamburg Public Library)