Case Study: Mercy Health creates a focused, comfortable workplace with Biamp sound masking

Mercy Health creates focused 368,000-square-foot headquarters with Biamp sound masking

Mercy Health, the largest health system in Ohio, faced a challenge when designing its new 368,000 square foot headquarters. The new open-office design featured more natural light and fewer walls, which raised concerns about increased noise distractions from conversational speech negatively impacting employee focus and comfort. To address this, Mercy Health worked with vendor Biamp to pilot their QtPro sound masking solution.

Biamp's solution involved installing small speakers throughout the space, connected to an intuitive control module. The pilot was a success, with employees reporting minimal distractions. Consequently, Biamp's sound masking system was installed throughout the entire headquarters, including customized volume zones for louder areas like the call center. The result was a focused and comfortable environment that greatly contributed to employee satisfaction and productivity, allowing Mercy Health to maintain its architectural vision.

Mercy Health