Case Study: Boardwalk Casino & Hotel achieves integrated background music and voice evacuation with Biamp

Boardwalk Casino & Hotel - Customer Case Study

The Boardwalk Casino & Hotel, a large entertainment complex in South Africa, faced the challenge of modernizing its outdated, difficult-to-maintain analog audio system. The venue required a new network-based solution for background music and voice evacuation that was high-quality, easy to use, and cost-effective without duplicating equipment. During a major upgrade, they appointed Avitech Systems, who proposed an integrated system using Biamp's Audia and Vocia products.

The solution implemented by Biamp combined AudiaFLEX digital signal processors for audio routing and control with the Vocia system for compliant voice evacuation. This integrated approach eliminated the need for two separate systems, delivered high-quality sound, and simplified control via user-friendly software interfaces. The result gave the client full control over their audio for the first time in years, achieved significant cost savings, and provided a flexible, reliable system that met all safety and functionality requirements.