Case Study: Beijing APM Mall achieves reliable voice evacuation and paging with Biamp Vocia

Beijing APM Mall - Customer Case Study

Beijing APM Mall, a large six-floor shopping and office complex in Beijing operated by Sun Hung Kai Properties, needed to replace an aging public address system that had become obsolete, lacked monitoring, and required frequent manual checks and spare amplifiers. The mall also had to keep its PA system running 24/7 during a major renovation while meeting strict local fire safety requirements for emergency paging and voice evacuation.

Biamp, using its Vocia networked public address and voice evacuation platform, implemented a fully monitored, decentralized system with networked amplifiers, paging stations, and fire system integration. The upgrade delivered flexible zoning across 80 speaker zones and 48 fire zones, automatic email alerts, remote status monitoring, and reliable failover support, helping Beijing APM Mall improve safety, reduce maintenance burden, and comply with government fire codes.

Beijing APM Mall

Zhang Yu

Facility Manager