Case Study: StreamLinx achieves 35% survey response rates with BHN Rewards

Rewards Integration with SurveyMonkey Drives 35% Response Rates for StreamLinx

StreamLinx, a lighting and energy retrofitting company, uses SurveyMonkey to collect customer feedback and NPS data, but manual gift card fulfillment made each survey time-consuming. They turned to **BHN Rewards** (formerly Rybbon) for an incentives solution that could integrate with their survey workflow and reduce the manual effort involved in rewarding respondents.

With **BHN Rewards** integrated into SurveyMonkey, gift cards are automatically sent to survey completers in real time, eliminating spreadsheet uploads and other manual steps. The result was a **35% survey response rate** and about **4 hours saved per survey**, while also making rewards processing automatic, error-free, and easier to manage.

StreamLinx

Derek Morsch

Digital Marketing Associate