Case Study: Actionable Research automates survey incentives and boosts response rates with BHN Rewards

Market Research Firm Automates Survey Incentives for Faster Responses

Actionable Research, a market research consultancy, struggled to manually track completed survey responses and distribute post-survey incentives on time. The team spent valuable hours sending rewards one by one, had difficulty choosing and fulfilling gift cards globally, and risked damaging respondent trust if any rewards slipped through the cracks. They needed a more reliable way to manage incentives across surveys, interviews, and group panels.

BHN Rewards provided a global incentives management platform, including Smart Global Choice and an integration with Voxco, to automate reward delivery. With BHN Rewards, Actionable Research could send a single reward link, let recipients choose available rewards in their country, and track incentive status without manual follow-up. The result was a major reduction in administrative time, faster reward fulfillment, quicker survey response rates, and a more professional respondent experience.

Actionable Research

David Cristofaro

Founder and CEO