Case Study: kubic boosts reward delivery confidence with BHN Rewards

Automation Boosts Reward Delivery Confidence for kubic

Kubic, a research agency, needed a simpler and more transparent way to deliver high-value survey incentives to participants both nationally and internationally. Their previous reward service could not support international Visa prepaid rewards for Canadian respondents, creating extra work and delivery uncertainty.

BHN Rewards (formerly Rybbon) integrated with Qualtrics to automate reward delivery and give Kubic real-time visibility into email opens, claims, and complaints. The result was a faster, easier process with improved delivery confidence, fewer complaints, quicker issue resolution, and higher response rates, while helping Kubic manage incentives at both the campaign and individual level.

Kubic

Kamela Bearlin

Owner