Case Study: 4C Research slashes incentive processing time with BHN Rewards

4C Research Slashes Incentive Processing Time by 5-Hours per Project

4C Research, a healthcare-focused market research firm, needed a better way to manage respondent incentives when the responsibility for payout processing fell on their team. Already using Qualtrics, they looked for a simpler alternative to manual spreadsheet-based reward administration and found BHN Rewards, formerly Rybbon, through its Qualtrics integration.

BHN Rewards automated reward delivery for 4C Research, eliminating manual checks, tracking, and spreadsheet work by sending digital rewards by email. The result was a much smoother payout process and a measurable 5-hour reduction in administrative time per survey project, helping 4C Research save significant time across studies.

4C Research

Graeme Christianson

Founder