Case Study: Puzzlewood cuts admin duties by 50% with Beyonk's BookingHound

How Puzzlewood have decreased their admin duties by 50% with the help of BookingHound booking system

Puzzlewood, a tourist attraction in the Forest of Dean, wanted to improve its booking process in 2021 as cash payments and unpredictable arrivals made crowd control difficult. After researching options, the team chose Beyonk’s BookingHound online booking system to help manage bookings more effectively and improve the visitor experience.

Beyonk implemented BookingHound to streamline operations, distribute visitors more evenly throughout the day, simplify QR code check-in, and support safety messaging and communication with customers. The result was a 50% reduction in administrative duties, along with stronger reporting, ticketing, and mass email/text capabilities for cancellations and weather updates.

Puzzlewood

Paul

Puzzlewood