Case Study: Kernow Coasteering saves 75% admin time with Beyonk

How Kernow Coasteering saved over 75% admin time by automating the booking process using Beyonk online booking

Kernow Coasteering, a Cornwall-based coasteering and rock climbing experience provider, and its sister company Cornwall Underground Adventures were spending hours each day handling bookings manually by email and phone. They also struggled with expired gift vouchers and the risk of double bookings, making their admin process unsustainable as the business grew. Beyonk’s online booking system was introduced to automate this process.

With Beyonk, Kernow Coasteering gained a reliable booking and voucher platform that streamlined admin, reduced the need for manual voucher issuance, and eliminated double bookings. The team reported a 75% reduction in time spent on admin tasks, greater confidence in voucher redemption, and a much more organised, customer-friendly system. Beyonk also freed the owner to focus more on activities and marketing.

Kernow Coasteering

Matt George

Owner