Case Study: Fuller’s Brewery boosts tour bookings and saves admin time with BookingHound

How BookingHound’s ticketing system helped Fuller’s Brewery increase revenue by 10%

Fuller’s Brewery, a historic West London brewery now owned and operated by Asahi, needed a more comprehensive online booking solution for its increasingly popular brewery tours. After previously using a retrofit booking module that no longer met their needs, they looked for a system that could handle age verification, date and time slot selection, and a smoother way to manage ticket and voucher bookings. They chose Beyonk’s BookingHound product after reviewing several options.

With Beyonk and BookingHound, Fuller’s Brewery gained more flexibility to sell tickets and gift vouchers through third parties, reduced manual admin work, and improved the customer booking journey. The team also praised Beyonk’s responsive support. The results included clearer internal reporting, better workload management, and a 10% increase in bookings in the first quarter, helping the brewery exceed quarterly revenue expectations and track continued growth in revenue year to date.

Fuller’s Brewery

Jason

Fuller’s Brewery