Case Study: Booking.com achieves smoother collaboration with Beyond's change management programme

Booking.com achieves 90% readiness for Google Workspace migration with Beyond

Booking.com's UK Trips Division faced a challenge in unifying its rapidly growing workforce. Despite being on Google Workspace, many employees were still using Office 365, creating a fragmented collaborative environment. They partnered with Beyond to fully migrate the division onto Google Workspace as a single, collaborative platform.

Beyond implemented a robust change management program to ensure a seamless transition. Their solution included sentiment surveys, a compulsory e-learning platform, and a network of 70 internal "Google Guides" to support peers. This resulted in a 90% readiness score pre-launch and successfully consolidated the division, with the customer noting improved collaboration and plans for future projects with Beyond.

Booking.com