Case Study: Small Business Retail Company achieves streamlined Active Directory change auditing and hassle-free vulnerability management with BeyondTrust

Small Business Retail Company - Customer Case Study

BeyondTrust worked with a small retail company that needed reliable auditing and alerting for changes in Active Directory. The customer — a BeyondTrust user for more than three years — participated in a TechValidate survey to evaluate solutions for limited-staff IT operations.

The company used BeyondInsight (management, reporting & analytics) and Retina Vulnerability Management to automate scans, reporting and alerts. They reported overall satisfaction (sales, renewals, professional services satisfied; technical support very satisfied), rated staff as very trustworthy, responsive, knowledgeable and resourceful, and found the products usually stable, high-performing, usable and effective (comprehensive: very). The customer praised Retina for easy installation, automated updates and scheduled reports that save time for a small IT team.