Case Study: Chronopost achieves secure, scalable remote support and cost savings with BeyondTrust

Remote Access Solutions Extend Security While Saving Time and Money

Chronopost, a leading French express parcel carrier with 3,800 employees and a global network of sites and pickup points, needed a secure, auditable way to support diverse endpoints and meet regulatory requirements like GDPR. Prior to BeyondTrust, the company faced on-site support costs, administration errors, and limited visibility into who made changes across hybrid Linux, Windows and Android environments.

Chronopost deployed BeyondTrust Remote Support in 2015 for easy web-based integration and hybrid-platform compatibility, later expanding to 20 concurrent shipping-support sessions, and added Privileged Remote Access in 2017 to control, authenticate, record and audit privileged sessions. The result: faster, more efficient remote support with measurable time and cost savings, stronger access control and audit trails for compliance, and a roadmap to further harden password management and vendor access.

Chronopost