Case Study: Quintiles Transnational achieves FDA Title 21 compliance and improved productivity with BeyondTrust PowerBroker for Desktops

Quintiles Achieves Compliance, Improves Productivity

Quintiles Transnational, a global pharmaceutical services firm headquartered near Research Triangle Park, manages more than 13,000 Windows desktops and must protect vast amounts of clinical-trial data while meeting FDA Title 21 CFR requirements. Quintiles needed to remove local administrative rights to enforce a Least Privilege model, but doing so threatened users’ ability to run critical third‑party and in‑house applications, install printers, and apply authorized updates without time-consuming, insecure workarounds.

Quintiles deployed BeyondTrust PowerBroker for Desktops across its 13,000+ machines to selectively elevate permissions for approved applications and enable self‑service installs. The solution delivered FDA compliance and stronger security while preserving user productivity—reducing malware and downtime, cutting help‑desk calls, and allowing users to run required apps and install authorized components without local admin rights.

Quintiles Transnational

Tom Powell

IT Architect, Desktop & Portable Tech