Case Study: Norton Healthcare achieves scalable HIPAA-compliant telehealth with BeyondTrust Remote Support

Norton Healthcare scales telehealth from 30 to 1,800 providers with BeyondTrust

Norton Healthcare, a major healthcare system based in Louisville, needed to rapidly scale its remote support capabilities to handle a massive influx of telehealth providers and remote workers using personal devices during the COVID-19 pandemic. The challenge was to ensure this BYOD expansion was conducted securely. To meet this need, they turned to BeyondTrust and its Remote Support product.

By implementing BeyondTrust, Norton Healthcare was able to securely support its telehealth services, scaling from approximately 30 providers to 1,800 in just a few weeks. The solution from BeyondTrust enabled the IT team to keep up with the sudden, massive increase in demand, ensuring continuous and secure care delivery.

Norton Healthcare