Case Study: Locknet achieves remote, scalable vulnerability assessments with BeyondTrust Retina

Locknet Locks in Customer Loyalty with BeyondTrust

Locknet IT Solutions, a La Crosse, WI–based managed security provider serving ~400 customers and 2,500 devices, was hampered by time-consuming, onsite vulnerability assessments. Technicians were spending hours driving to client sites, eating into billable time, reducing profitability and preventing the company from scaling its managed security services.

Locknet deployed BeyondTrust’s Retina Network and Web Security Scanners (with Retina CS for centralized control) to run comprehensive, remote vulnerability assessments and produce client-friendly reports. The change eliminated technician travel, enabled simultaneous scans, and improved billing efficiency 3–4x; MSP services now account for 45% of revenue, business has tripled year-over-year, and clients benefit from faster remediation, higher uptime and fewer security incidents.

Locknet

Jeff Reiter

Vice President of Finance, Locknet