Case Study: Large Enterprise Retail Company achieves tight privileged access control and centralized analytics with BeyondTrust

Large Enterprise Retail Company - Customer Case Study

A large enterprise retail company engaged BeyondTrust to remove local admin rights from end users, elevating privileges only when needed, and to centrally log, audit, and report on privileged activities. The organization — a BeyondTrust customer for more than three years — faced the common challenge of controlling privileged access while maintaining visibility and compliance.

The company deployed BeyondInsight for management, reporting and analytics alongside PowerBroker for Windows and Mac. Results show strong satisfaction with sales, renewals, professional services and the customer portal, very high ratings for staff trustworthiness, responsiveness and expertise, and “very” high marks across product stability, performance, usability, effectiveness and ROI; technical support and documentation were rated neutral. The customer reports they are very likely to consider BeyondTrust first for privileged access and vulnerability management.