Case Study: Illinois Department of Innovation and Technology achieves secure, scalable remote work with BeyondTrust

How the state of Illinois kept data protected and employees productive with BeyondTrust

In March 2020 the Illinois Department of Innovation and Technology (DoIT) had to rapidly enable work-from-home capabilities for 30,000 state employees while maintaining strict compliance and protecting citizen data. Existing remote tools and VPN capacity supported only about 5,000 users, so DoIT needed a secure, scalable solution that could be implemented immediately.

DoIT partnered with BeyondTrust to deploy BeyondTrust Remote Support within days, giving employees browser-based access to office desktops on nearly any device without overhauling infrastructure or relying on VPNs. The platform allowed IT to remotely control and administer endpoints, use mobile cameras for hardware setup, and keep all data on state systems with encrypted connections—delivering fast, compliant remote access, improved IT collaboration, and a flexible solution ready for future needs.

Illinois Department of Innovation and Technology

Adam Ford

Chief Information Security Officer