Case Study: Gap Inc. achieves PCI compliance, scalable Red Hat adoption, and major cost savings with BeyondTrust PowerBroker Identity Services (PBIS)

Gap Inc. Direct, Utilizes Red Hat & PowerBroker Identity Services AD Bridge

Gap Inc. Direct, the e‑commerce division of global retailer Gap Inc., needed to replace a Windows‑based technology stack to meet rapid growth and strict PCI/SOX audit requirements. After evaluating platforms, the team standardized on Red Hat Enterprise Linux but faced a mixed‑OS environment (Linux, Unix, Windows) where Microsoft Active Directory did not natively manage non‑Windows systems, creating time‑consuming manual audits and administration.

Gap deployed Red Hat Enterprise Linux alongside BeyondTrust PowerBroker Identity Services (PBIS) “AD Bridge” to integrate Active Directory with Linux/Unix systems, enable group profiles, and automate authentication, reporting, and audits. The solution reduced quarterly audit effort to about 40 hours, delivered hundreds of thousands of dollars in annual ROI through hardware/software and labor savings, improved compliance, and made it easy to scale and add new web properties like Athleta.

Gap Inc.

Jeff Arcuri

Senior Manager IT