Case Study: Ariento cuts maintenance time in half with BeyondTrust Remote Support

Ariento cuts maintenance time in half with BeyondTrust

Ariento, a managed services company providing IT and compliance support for the public sector, needed to align with strict U.S. Department of Defense compliance requirements like CMMC level 2 and DFARS. Their additional challenges included minimizing the time spent coordinating maintenance windows with customers and finding a scalable solution for maintaining client environments. To meet these needs, they turned to BeyondTrust Remote Support.

By implementing BeyondTrust's solution, Ariento was able to fulfill key access control and maintenance requirements for DFARS and CMMC level 2 certification. The primary result was cutting their average maintenance time in half, as BeyondTrust Remote Support allowed for near-instant connections instead of lengthy coordination. This efficiency also led to increased satisfaction for both employees and customers due to a much faster time to resolution.

Ariento