Case Study: a US-based 24/7 crisis intervention service provider improves team connectivity and onboarding with Beyond Intranet’s Employee Directory Software

Take care of your workforce with ease with Employee Directory Software

The customer, a US-based 24/7 crisis intervention service provider, faced significant internal communication and operational challenges. They struggled with a lack of a central information portal for their team, which led to difficulties in scheduling, role clarity for staff, and slow onboarding for new hires. Existing employee directory solutions were both prohibitively expensive and bloated with unneeded features. They engaged vendor Beyond Intranet to implement a tailored employee directory solution to address these specific issues.

Beyond Intranet delivered a streamlined employee directory that allowed the customer to control precisely which information was displayed, including key details like contact information, skills, and locations. The solution successfully connected their distributed workforce, enabling smoother communication, faster scheduling, and more efficient onboarding of new team members. Beyond Intranet also provided a SharePoint Azure AD Connect add-in to automate user profile synchronization, resolving a critical technical challenge for the client.