Case Study: GROW improves document search and collaboration with Beyond Intranet by Beyond Key

Australian NFP improves on document search and collaboration with a new modern SharePoint intranet

GROW, an Australian not-for-profit organization focused on mental health recovery, faced significant challenges with its outdated SharePoint intranet. With over 110,000 documents scattered across a single, cluttered repository for 11 different departments, employees struggled to find information. User permissions were ineffective, leading to redundant documents and a steep decline in user adoption. They partnered with Beyond Intranet to modernize their system and resolve these collaboration and search issues.

Beyond Intranet designed and implemented a modern SharePoint intranet, restructuring the entire document repository into dedicated department sites with clear permission controls. They organized the documents using metadata and document sets to vastly improve searchability and created a new communication site for company-wide news. The solution delivered by Beyond Intranet provided GROW with a lightweight, structured intranet that improved navigation, empowered communications without IT support, and helped employees feel more connected, ensuring consistent messaging across the organization.

GROW

Julie Ling

General Manager Operations and Product Development