Case Study: Five Guys franchise boosts health‑inspection scores (3+ points) and saves hundreds of hours with Betwext

Why A FIVE GUYS Franchise Texts Employees It’s THE Most Creative Reason

Five Guys (a franchise group managed by Amanda across Hawaii and Washington) needed a reliable way to keep multiple stores consistently prepared for rigorous health inspections that score 95 points or better. To make daily compliance manageable for managers who must check off more than 100 items repeatedly, they turned to Betwext’s texting platform—using a keyword list and an autoresponder/drip sequence to communicate with employees rather than customers.

Betwext set up a 100-day automated drip sequence that sends one focused daily reminder to managers (then repeats), with an editable custom workflow and support tailored to the franchise’s needs. The program saved hundreds of hours, helped newer managers learn inspection items through repetition, and increased health inspection scores by over 3 points—delivered with Betwext’s platform and hands-on support.

Five Guys

Amannda Schneider

Five Guys