Case Study: Private Charter Plane Service streamlines communication with millionaire and billionaire clients and speeds bookings with Betwext

Private Plane Charter Service - Customer Case Study

Private Charter Plane Service Providing Company, a high-end on-demand private jet charter operator whose customer list includes millionaires and billionaires, faced urgent communication challenges: clients preferred texting, phone calls and email were unreliable, and the owner was often unavailable while flying. To address this, they partnered with Betwext and adopted its online text messaging/group texting platform.

Betwext implemented mass and segmented group texting plus one-to-one SMS confirmations for reservations and staffing, enabling the company to notify clients of availability and confirm bookings in real time. Using Betwext improved response times, streamlined scheduling, better met customer demands, and supported measurable business growth by communicating on the channel wealthy clients prefer.