Case Study: Emerest Health achieves faster caregiver staffing and organized employee schedules with Betwext

How Emerest Uses Texting to Organize Employee Work Schedules

Emerest Health of Connecticut, a home care agency that provides non‑medical staffing, struggled to match the right caregivers to client schedules—often spending several hours on calls and emails to fill shifts. To solve this, Emerest Health began using Betwext’s online text messaging service (Betwext.com) to reach caregivers quickly and efficiently.

Using Betwext, Emerest now texts caregivers with assignment details and gets calls back almost instantly, cutting a process that once took hours down to minutes. Betwext also enabled company‑wide announcements and reminders, delivered through an easy signup and strong customer support, yielding a much higher response rate and clear time savings for Emerest Health.

Emerest Health

Isaac

Emerest Health