Betwext
32 Case Studies
A Betwext Case Study
We Hang Christmas Lights, a holiday lighting installation company, faced tight seasonal scheduling and communication challenges—customers missed emails about installs and removals and often had simple questions about timers that required costly follow-ups. To address this, they adopted Betwext's online text messaging service (Betwext texting) to reach customers quickly and keep their business front of mind during the busy season.
Using Betwext, We Hang Christmas Lights sends appointment reminders, VIP early-booking offers with clear calls to action, prospect links to estimate forms, and single-text links to instructional YouTube videos for common questions. The Betwext-powered SMS program increased response and booking rates, improved customer satisfaction, and cut support costs—saving an estimated $1,000 per month by avoiding unnecessary service calls.
Jonathan
We Hang Christmas Lights