Case Study: CleanAir by Baker achieves 80% automated planning and faster service with Betty Blocks

CleanAir by Baker Creates Automated Back Office and Mobile Service App With Betty Blocks

CleanAir by Baker, a provider of laminar flow and microbiological safety workbenches, was hampered by inefficient, error-prone service processes: technicians recorded inspection measurements on paper and planners spent excessive time matching lead times, protocols and available engineers. To digitize and automate planning and reporting they engaged EsperantoXL and the Betty Blocks no-code platform.

EsperantoXL used the Betty Blocks platform to build a centralized back office and mobile service app with order management, inspection reporting, automatic contract generation, scheduling and a customer approval portal; technicians now upload data in the field directly to the system. The result: analogue paperwork eliminated, faster order processing, 80% of planning automated, quicker client service and the empowerment of citizen developers to extend the solution — all delivered via Betty Blocks.

CleanAir by Baker

Danny Driesen

Head of Services