Case Study: Udemy achieves increased feedback, higher goal completion, and greater transparency with Betterworks

Udemy Increased Feedback, Goal-Completion, and Transparency With Betterworks

Udemy, the online learning platform with over 1,000 employees and 40 million users, needed a scalable, easy-to-use performance management system that would transparently align company, team, and individual goals. As the company grew from a smaller startup, the People team sought a data-driven OKR platform to connect established goal-setting practices to organizational priorities and improve visibility across the business.

Udemy selected Betterworks, quickly onboarding its performance management and OKR tools and instituting twice-yearly feedback cycles. The platform gave everyone access to company- and team-level goals, increased adoption and manager visibility, and linked learning to objectives. Results included feedback participation rising from ~65–70% to 92–93% and 85% of OKRs being met or completed.

Udemy

Cara Brennan Allamano

Senior Vice President of People