Case Study: Opera Solutions achieves continuous performance management and improved employee engagement with Betterworks

Three Strategies You Need to Know to Maximize Workforce Performance

Tim Bridges (Senior VP and Chief Talent Officer) uses Alcoa’s turnaround as a foil to show a common challenge: many companies still rely on annual, backward-looking reviews and an industrial “keep the line moving” mindset, leaving managers unprepared to coach and employees disengaged or without a clear sense of purpose. That approach undermines development, retention and overall workforce performance.

His solution is a forward‑looking, continuous performance process—frequent development conversations supported by HR technology (e.g., Betterworks), manager training to coach and align teams, and practices that give each employee a personal sense of purpose. The result: higher engagement, better retention and measurable business gains (organizations with strong engagement are ~21% more profitable and ~20% higher in sales), improved communication and greater organizational agility—mirroring Alcoa’s dramatic performance improvements.

Opera Solutions

Tim Bridges

Senior Vice President