Case Study: KeHE Distributors boosts goal participation and manager check-ins with Betterworks

KeHE Distributors grows goal participation to 70% with Betterworks

KeHE Distributors, a specialty food distribution company, faced a challenge with its traditional performance management system, which was seen as a twice-yearly HR requirement with low employee engagement. Fewer than 10% of employees were setting objectives. To create a more dynamic and useful process that could support the company's rapid growth, they partnered with the vendor Betterworks to implement its performance management platform.

By implementing Betterworks, KeHE introduced clearer goal alignment and more frequent, lighter-touch quarterly check-ins that incorporated development conversations. This solution led to a dramatic increase in participation, with goal setting rising from under 10% to roughly 70% of employees. Furthermore, quarterly check-in participation reached over 95%. Betterworks also helped reduce administrative friction for HR and contributed to positive cultural shifts, including a 7% increase in employees having career development conversations with their managers and a decline in professional-level turnover.

KeHE Distributors, LLC