Case Study: Ingenio improves goal visibility and boosts survey participation with Betterworks

Ingenio boosts survey participation to 93% with Betterworks

Ingenio, a global spiritual wellness company, faced challenges with performance management alignment and visibility as it expanded from a small San Francisco-based team into a complex, international organization. Their informal goal-tracking methods, which included spreadsheets and various other tools, were no longer effective. To address this, they partnered with Betterworks to implement its performance management platform, which included Goals and Conversations capabilities.

By using Betterworks, Ingenio established a unified system for goal setting and performance conversations, providing clear visibility into how work connected across different teams and business units. This solution led to a significant reduction in administrative tasks for HR, allowing them to focus more on coaching. A key measurable result was a dramatic increase in employee engagement survey participation, which rose from a previous high of 73% to 93% after switching to Betterworks Engage.

Ingenio