Case Study: GetWellNetwork unifies its distributed workforce and boosts engagement with BetterWorks

GetWellNetwork Unifies Its Workforce with BetterWorks

GetWellNetwork, a healthcare‑IT company whose patient engagement platform is used by more than 200 providers and records 35 million patient interactions annually, sought to boost performance across a 100–250 person, highly distributed workforce. With 60% of employees spread across 38 states, staff often didn’t know how their work fit into the organization, and the annual goals process felt stagnant and out of step with shifting priorities.

By adopting BetterWorks as part of a three‑year performance overhaul, GetWellNetwork introduced a collaborative, transparent, and more agile goal-setting process. Immediate visibility into organizational structure, goals, and progress created greater unity, helped employees see how their work aligns with top objectives, and empowered individuals to take ownership of their development while advancing the company’s employee‑engagement goals.

GetWellNetwork

Sharon Kaufman

Chief People Officer