Case Study: Abarca Health scales performance management and strengthens feedback culture with Betterworks

Abarca Health drives 100% performance review completion with Betterworks

Abarca Health, a pharmacy benefit management and healthcare technology company, faced the challenge of scaling its performance management processes to support rapid growth while maintaining its unique culture. Their previous BambooHR solution lacked the flexibility needed, so they turned to Betterworks for a performance management system that could ensure employee engagement, alignment with strategic objectives, and cultural cohesion across a growing and distributed team.

By implementing Betterworks, Abarca Health established a structured yet flexible performance management framework that integrated company objectives into individual goals and fostered a strong feedback culture. The measurable results included 78% of managers completing their objectives, 100% completion of annual performance reviews incorporating peer feedback, and the efficient calibration of 570 employees in just three weeks. Betterworks provided the scalable solution that allowed Abarca to grow effectively without losing its identity.

Abarca Health