Case Study: Delivery Hero boosts resilience and builds a coaching culture with BetterUp

Delivery Hero leaders build their resilience & well-being amid rapid growth with BetterUp

Delivery Hero, the Berlin-based global food delivery company, was growing rapidly through acquisitions and expansion, creating leadership challenges around change management, resilience, and employee well-being. To support leaders and high-potential employees, Delivery Hero turned to BetterUp and its 1:1 dedicated coaching and specialty coaching offerings.

BetterUp helped Delivery Hero build a stronger coaching culture, improve resilience, and support career development across the organization. Nearly 500 employees received coaching, 78% rated their sessions as life-changing or amazing, and 90% reported meaningful progress toward their goals. Employees also saw measurable gains including a 54% increase in self-compassion, 43% in emotional regulation, 39% in stress management, and 24% in work-life balance, leading Delivery Hero to double its licenses with BetterUp.

Delivery Hero