Case Study: Momentive achieves scalable leadership development with BetterManager coaching

Momentive - Customer Case Study

Momentive, a company with over 1,200 employees formerly known as SurveyMonkey, faced the challenge of scaling its management resources to support rapid growth. The leadership team needed to quickly develop strong managers at all levels and foster a culture of effective cross-functional communication. They turned to BetterManager to provide scalable, high-quality coaching services for their employees.

BetterManager implemented a data-informed coaching solution that began with 360-degree feedback to identify individual development goals. The program provided consistent, weekly coaching that allowed employees to immediately apply new skills. The impact was significant, with over 150 employees having participated since 2017, embedding coaching deeply into the company's culture and earning a near-perfect recommendation score of 9.7 out of 10 from participants.

Momentive

Jessica Lee

Customer Service Manager