Case Study: First Round Capital achieves instant, secure offboarding and eliminates data exposure with BetterCloud

First Round Capital Relies on BetterCloud

First Round Capital is an 80-person, seed-stage venture firm that manages sensitive financial and proprietary information for portfolio companies. IT & Data Manager Ryan Donnon needed a fast, foolproof offboarding process because any delay or missed step could expose data or damage the firm’s reputation.

Using BetterCloud (paired with Okta), Donnon built an automated offboarding workflow that resets passwords, removes 2‑step verification and app tokens, removes users from groups, deactivates accounts (including Salesforce), and ties into a checklist for keycards, devices, email auto-replies, document transfers and final account deletion. The result: immediate, repeatable revocations in seconds or minutes, reduced exposure and admin work, smoother transitions for managers, and cost savings from timely account deletion.

First Round Capital

Ryan Donnon

IT & Data Manager